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Frequently Asked Questions

Have a question about The Oakes Hotel Overlooking the Falls that you need answered? Check out our Frequently Asked Questions (FAQs). If you require further assistance, don’t hesitate to get in touch and contact us. We’re available 24/7!

What are check-in and check-out times?

At the Oakes Hotel Overlooking the Falls, check-in is at 4:00pm, and check-out is at 11am.

What parking do you have available, and is there a cost?

We have ample on-site, outdoor, self-parking for $40 per night per vehicle. In and out privileges are included.

Do you offer an airport transfer service?

We've teamed up with Coventry Connections to offer the best rates on airport pick-up and drop-off at Toronto’s Pearson International Airport and Buffalo International Airport. CLICK HERE for rates.

Do you offer any Niagara Falls hotel deals or packages?

We’re your hotel package headquarters here at the Oakes Hotel Overlooking the Falls! Take a look at our packages page for all of our latest and greatest deals. CLICK HERE to see all of our great Niagara Falls hotel package deals.

Do all of your rooms come with a view of the Falls?

At the Oakes Hotel we strive to have rooms to suit any budget. Look for our “Fallsview” rooms if you want the best, completely unobstructed view of Niagara Falls available! Our River View rooms are on the Falls facing side of the hotel, but have limited views of Niagara Falls, the Niagara river, and the Niagara Escarpment.?

What other amenities does the hotel offer?

We have an indoor pool, hot tub and Sauna, 14th floor viewing area (free for all hotel guests) and a lobby coffee bar.

Are you close to the Fallsview Casino Resort?

Absolutely! We’re located right next door to the Casino, about a 5-minute walk from our lobby to the Casino front door.